Effectively manage business critical communications with a multi-channel document delivery system. With ConnectSuite e-Preference, customers can utilize a solution that’s twice as efficient as traditional physical mail delivery at more than half the cost. Using an easy-to-read online interface, ConnectSuite e-Preference offers real-time reporting that enables companies to track the status of their electronic customer communications and easily manage exceptions. Robust reporting capabilities provide full audit trail and message tracking that displays customer opt-in status, message type and shows if the email was opened, clicked, delivered or bounced. If an error is displayed, the sender can quickly take action by correcting the email address or switch to physical mail delivery.